Refund policy

At Avriqo, we want you to love what you ordered. If something isn't right, we're here to help.

Returns & Exchanges

We accept returns and exchanges within 7 days of delivery. To be eligible, items must be unworn, unwashed, and in their original condition with all tags attached.

How to Start a Return

Email us at info@avriqo.com with your order number and the reason for your return, and our team will guide you through the next steps.

Refunds

Once your returned item is received and inspected, we will notify you about the status of your refund. Approved refunds are processed within 5–7 business days. For Cash on Delivery orders, refunds are issued via bank transfer or store credit.

Exchanges

Need a different size or colour? We're happy to exchange your item subject to availability.

Non-Returnable Items

For hygiene reasons, items that have been worn, washed, or damaged after delivery cannot be returned. Bundle and multi-pack items must be returned in full.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item received was faulty or incorrect.

Questions? Reach us any time at info@avriqo.com.